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Privacy Policy

Last updated: January 2024

Introduction

Philocutis ("we," "our," or "us") is committed to protecting your privacy and the security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using Philocutis, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our application.

Information We Collect

Personal Information

  • Email address (for account creation and communication)
  • Name (optional, for personalization)
  • Profile information you choose to provide

Health Data

  • Skin condition photos you upload
  • Symptom logs and notes
  • Medication and treatment records
  • Body location markers
  • Environmental factors you record

Technical Data

  • Device information (model, operating system)
  • App usage analytics (anonymized)
  • Crash reports and error logs

How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Philocutis service
  • Generate AI-assisted skin health insights
  • Create exportable reports for healthcare providers
  • Improve and optimize our application
  • Communicate with you about updates and features
  • Ensure the security of your account

Data Storage and Security

Your health data is stored securely using industry-standard encryption both in transit (TLS 1.3) and at rest (AES-256). We implement multiple layers of security:

  • End-to-end encryption for sensitive health data
  • Secure cloud infrastructure with regular security audits
  • Access controls and authentication measures
  • Regular backups with encrypted storage

Data Sharing and Disclosure

We do not sell your personal or health information. We may share your information only in the following circumstances:

  • With your consent: When you explicitly choose to share reports with healthcare providers
  • Service providers: With trusted partners who help us operate (e.g., cloud hosting), under strict data protection agreements
  • Legal requirements: When required by law or to protect rights and safety
  • Anonymized data: Aggregated, de-identified data may be used for research purposes

Your Rights and Choices

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of non-essential communications
  • Withdraw consent at any time

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time. Upon account deletion, we will remove your personal and health data within 30 days, except where retention is required by law.

Children's Privacy

Philocutis is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Significant changes will be communicated through the app.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Philocutis Support

Email: privacy@philocutis.app